Returns & Exchanges
We want you to be completely satisfied with your hardware purchase, which is why we offer a 30-day return window for all unused items in their original packaging. Please ensure products are wrapped carefully to avoid scratches during transit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the hardware in its original individual packaging to prevent metal-on-metal damage, then secure everything inside a sturdy shipping box.
Ship to Our Warehouse
Print your generated return label and drop the package off at your nearest authorized carrier location, keeping a copy of your tracking receipt.
Receive Your Refund
Once our team inspects the returned hardware for quality, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing